We’re looking for a results-driven telecalling executive to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

• Roles and Responsibilities
  • To find fresh sales opportunities through inbound calls, outbound cold calls, or email.
  • In the Tele calling job, the individual needs to answer the queries of the customer by understanding their need and requirements.
  • To route opportunities to the concerning department for further development and deal closure.
  • To connect with the potential customer or the businesses via telephone to promote products or services or to for charitable causes.
  • To ask for orders over the telephone for goods and services.
  • To explain the benefits of the products or services to potential clients.
  • To deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals.
  • To provide pricing details of the products or services.
  • To get customers details that include names, addresses, phone numbers, etc. for further process.
  • To record the reaction of the customer for the products or services including their details.
  • To take the orders of the product over the telephone accurately.
  • To direct the leads to the field sales team when required
  • To retain the customer in case of dissatisfaction with the products or services.
  • To maintain service quality by following the standard norms of the company.
  • To maintain the database by entering, verifying, and backing up data in the computer system.
  • Noticing significant subtleties of every discussion
  • Conveying verbal acknowledgments of offers to our Sales group for closing.
  • Posing questions to comprehend client necessities and close sales
  • Calling active or old customers to encourage the purchase of items

• Requirements
  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback
  • Any Graduate degree is enough